The main aim of this Help Desk System is to develop a software which can provide the solution for all problem send by the workers of an organization. This Help Desk System will also track the issues raised by the employee so they can check whether their problem is solved or not. It will provide the user a standard system in which they can raise any problem in an organization and find the solution which has already has happened. The intention is to make a software which will give an option to colleagues to raise any problem in the system. The problem will be sent by message or email to the HR person.

The problems which can be raised are budget, allowance, assets, plea, contract, co-workers related issue, guidance, improvements, jobs etc. This type of Help Desk System will reduce the work in the HR department and will help in accessing the details regarding the problem in any organization and it will also help in the future problem.

Existing System

In the present time, the tracking of any issue is not an easy process as some need to write down each and every problem on paper. The HR person will first divide the problem into the different category based on the department or type of problem. To create new details in the system through manual process is a very tedious process as one need to write it and then maintain the information, to update the details, and hence the sending or receiving a single information a person need to do taught work which also a time-consuming process. In manual help desk system, there is a lot of probability of errors.

While in the proposed Help Desk System all the data is given to the automatic HR help desk system. At the time of sending itself, it will arrange all the problem according to the department and type of issues raised. It will track the issue so a person who raised the problem can know about that in real time. The creation and updating of details of any new user are very easy and can be done with some clicks of a button.

Help Desk System Modules

This Help Desk System contains several modules to construct user module, HR module, HR head module. In the user module, a person can log into the system to raise the issue and can keep track of the solution. While in the HR module the HR person can view all the query raised by the worker and will try to resolve the issue. The HR head module will act as a super module as it has control to create or delete any user and can look at any problem.

System Requirements

The software requirements are windows system, tomcat 5.5, JSP. The hardware requirements are Pentium 4, 833MHz, 1GB RAM, 40 GB hard disk.

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The main purpose of this Cargo Express Courier project is to build a system which will help the enterprise in image-based data entry system for transport goods by suitable means of a transportation system. This system will help to keep the records of various things such as worker details, products bills, clients information, items list, details of shipments and consignments.

This Cargo Express Courier system will provide a secure way to keep the records and if a person wants to know the details of any delivery then he/she can check from anywhere. The person only needs a user Id and password provided by the admin of the system. This system will simplify the transportation system and will help in tracking the shipments. This will be an internet based system which will be used by the various enterprise to manage and keep the records of work carried out at the courier facility. It will show the image of the product on the screen if available when Id and password are entered. The courier facility will be available in the entire country and the goods will be sent by appropriate vehicle depending upon the size and the type of the product. This type of Cargo Express Courier system may be some more expensive than other but at the same time, it will be more reliable.

Existing System

The present system won’t allow the complete access of the system. As it will only show some limited amount of information. In the existing system even though the data is stored on the computerized machine but it is not fully working on the online basis, the user can’t even view their own product details. The Cargo Express Courier will maintain one database for one user so to know the details of any user will take some time as he/she need to search for details.

Proposed System

The proposed system will be fully based on online so it will provide a centralized basis of accessing the data. It will automate the complete operation on the courier site and will provide detailed information on shipments.

Cargo Express Courier Modules

The Cargo Express Courier is divided into two module admin and user, the admin module will have a control to create and delete a user from the system. It will assign the timing of courier on the basis of priority and can cancel the courier if there are some problem. The admin will provide user Id to each user and can ban from the system anytime. It will decide the price of the courier, view the details of each courier and will maintain the staff. While from the user module a client can send or accept the goods and can track all the details regarding the product.

System Requirements

The software requirements are HTML, CSS, JavaScript, JAVA, Eclipse, JDBC, Oracle. The hardware requirements are hard disk 40 GB, Pentium 4 Processor, 512 MB RAM.

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Automated Sports Club Project

Project Abstract

There are many clubs which provides various sports to their member. The sports can be cricket, tennis, pool, swimming, bar, table-tennis etc. The main problem of the system is to maintain the staff so that there are required amount of staff is present but also staff should not be much as the profit must be present. And another problem is to maintain all the information of its member so that the number of members should not exceed then the place available into the club as more number of user will increase the chance of unavailability of a facility. While the meeting of all the member is also one major concern.

Existing System

In the existing system storing of information is a manual process, the information regarding member and facility provided to the member is maintained in a paper. While booking for any facility is also done by manual process some time to allow the facility to anyone can coincide to someone if one of them has registered the facility earlier. The member should also come with a receipt which they have provided at the time of registration. If the member doesn’t have the receipt then they cannot use the facility even though they have paid for it.

Proposed System

This thing can be removed by use of automated sports club. This Automated Sports Club system will automatically notify to the person if the registration of slot matched with other member or maintenance period of the club. This Automated Sports Club software will also send the registration number to member’s cell phone. The number of staff can be reduced as the facility can be assigned by the system and it will also reduce the time to maintain a record of all the members of a club.

Automated Sports Club Modules

The Automated Sports Club system is divided into the various module. The first module is an administrative module, this module provides option to the owner of the club to add or delete any member from the system. The owner will have access to maintenance system through it a club owner will organize the facility and schedules the task of members and staffs. The second module is the user module through which the user will have access to the system. The user will be provided with an Id and password through which admin will distinguish among the user. The user can also request for the booking facility and can view the available slots in the system. While there will be some options for non-member user who want to know about the available time slots and place for membership.

System Requirements 

This system needs some software to work and this software is Oracle, java, Tomcat, windows XP. The hardware that is required is Pentium 4 processor, Ram 512 MB, processor 833 MHz.

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